A browser cache stores copies of web pages you visit, which allows the pages to load faster. Clearing the cache keeps pages updated with the correct information.
When clearing cache and cookies, you will want to ensure you set the time range for all time. This will help ensure that if this is the data causing issues, it is properly removed.
Chrome
To learn more about clearing your cache in Chrome, visit Google Support.
- In the Chrome browser toolbar, click the Chrome menu icon.
- Click the More Tools link.
- Click the Clear browsing data link.
- Use the drop-down menu to select the time range from which you want to clear browsing data.
- Clear browsing data by selecting checkboxes. Select the Cookies and other site data and Cached images and files checkboxes.
- Click the Clear Browsing Data button.
Firefox
To learn more about clearing your cache in Firefox, visit Firefox Support.
- In the Firefox menu bar, click the Open menu icon.
- Select the Options icon.
- Select the Advanced tab, then select the Network tab.
- Under the Cached Web Content heading, click the Clear Now button.
Microsoft Edge
To learn more about clearing your cache in Internet Explorer, visit Microsoft Support.
- Go to Settings > Privacy > Clear browsing data.
- Select Ctrl+Shift+Del
You can also type edge://settings/clearbrowserdata in the address bar to access this function.